Service with a Smile.
Why do we talk so much about it and why is it important to you? As important as the quality of the product or craftsmanship, is the service that goes along with them..
So what is good service? It all starts with the first phone call. Is the call is answered quickly and with a friend professional manner, Is there an appointment set up in a reasonable time and did we show up on time, is the scope of your project clear and costs layed out clearly, is the scheduled time laid out and will we show up when we say, is the crew friendly informative and your home protected, do we follow up with concerns and question, are additional costs explained and approved before they are started. and most important will we stand behind our work in the future and be there to help? We can honestly say that we will follow through with every step.
These are the core values of basic quality service.
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